If funds in your account run out, your electrical service will be automatically disconnected. Manage your account by calling 1-87 What if my Advance Pay account runs out?.Notification can be sent by telephone call.A message can be sent to your email address.A free SmartHub application for your smart phone.An In Home Display (IHD), which requires a refundable deposit.You will receive a low balance alert via the method that you choose: When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further. You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. How does Advance Pay work?Īdvance Pay works similar to a prepaid cellular phone. Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program. Statistics indicate prepay electricity programs help lower electric consumption due to members' awareness of usage patterns. Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? If so, Advance Pay metering may be for you. Advance Pay members never pay a late charge, disconnect fee, or reconnect fee. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. NO Reconnection Fees What is Advance Pay?Īdvance Pay is a pay-as-you-go plan that allows you to pay when you want, in the amounts you want.As times and needs change, we offer innovative ways for you to take control of your electric bill. Santee Electric Cooperative has delivered reliable energy since 1939. To Get Started:Ĭontact us and speak to our member services department to learn how you can use our budget billing program. Your budget amount must be paid before the next billing or your account will revert to regular billing and all past due balances must be paid. The budget bill only works if you pay your bill promptly every month. Taxes, security light charges, contracts or other fees will be averaged in with your electric usage, but they will still be itemized on your bill. This averaged amount is automatically refigured every October to insure a perpetual 12-month average. We then average your actual usage over the past 12 months, using a calculation developed by our billing department. Here's How It Works:Īny current balance on your account must be paid in full before you can sign up for Budget Billing. To qualify for this service you must be a residential customer with an acceptable credit rating and you must have had continuous service at your present location for a minimum of 12 months. Your Budget Bill amount will be shown as the amount due on your bill. The bill still arrives in the mail to tell you how many kilowatt-hours were used and the total bill amount. With Budget Billing, the meter is still read on the same schedule as in the past, and your bill is computed just like always. It brings the highest bills down and the lowest bills up to the same amount each month. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.The "Budget Bill" is an average of your power bills over the past 12 months. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |